Frequently Asked Questions

Have a question and need an answer quickly? See the frequently asked questions below to learn more about the SHOP & BUY.

Have a question and need an answer quickly? See the frequently asked questions below to learn more about the SHOP & BUY.

What payment methods do you accept?

We currently accept only PayPal. Credit cards can be used via the PayPal screen though. See help here.

Can I give a copy of my template to a friend?

No, on purchasing your template you agreed to our terms of purchase. The template is for you to use and you only. Please refer to our terms of service here. Here is a link to our terms of service in case you require them.

Are the screenshot images from the actual files?

Yes they are! We created each set of screengrabs and 3D images for the ecomm from the actual exported images direct from each of the applications used.

What is the difference between the normal and designers files?

The normal files have been designed in the application called Scribus. This is a free alternative to Adobe InDesign which is used for the designers files. Using an Opens Source application means that anyone can use it without any additional expense.

My PDF file size is too big to be accepted by websites!

We have found that Scribus occasionally outputs a much larger PDF than is needed. We have put together a quick fix here!

Why don't you do CV Template in Word format?

Microsoft Word is extremely limited when it comes to the levels of design needed for most of our CVs. We may in the future be build some of the simpler designs in Word format, although this won't be many. We may also rebuild some of them in Microsoft Publisher, the MS Office equivalent to Scribus if we get enough feedback to support this.

Do I have to purchase the fonts separately?

No. We have chosen free fonts from well-known sources, and have included links to the actual font page where available. The licenses are also enclosed where required.

I have purchased my CV Template, how do I get the files?

You have two ways to download your new files, either through your order on the website or via the emailed invoice that you will receive. See below for examples of each:

Download the CV files via the website order

download your files via the website

Download the CV files via the email

download your files via the email

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